Our Policies at Jewelry & Fix Corp.

FREE Inbound Shipping on all repairs

Jewelry and Fix corp. will incur the charges to have your repair sent to us. Once your repair request has been submitted, we will generate a shipping label and have it emailed to you. You can then print the label and affix it to your packaging and drop it off at your nearest US post office. We will email you promptly when we receive your merchandise.

Watch & Jewelry Repair Warranty - 1 Year Warranty Coverage


Jewelry & Fix Corp. warrants this hardware product against defects in materials and workmanship for a period of 1 YEAR from the date of original purchase or repair. If a defect exists, at its option Jewelry & Fix Corp. will (1) repair the product at no charge, using new or refurbished replacement parts, or (2) refund the purchase price of the product. A replacement product/part assumes the remaining warranty of the original product or 1 Year from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Jewelry & Fix Corp.'s property.


This warranty applies to work performed by us only. Case, parts, crystals, winding and setting parts are not covered, nor are electric parts. Water damage is also not covered in this warranty unless the timepiece is pressure certified by us. Keep in mind that water resistancy is not a permanent condition, as the gaskets inside the watch are subject to deterioration over time.

The Limited Warranty does not apply to any non-Jewelry & Fix Corp. hardware products or any software, even if packaged or sold with Jewelry & Fix Corp. hardware. Non-Jewelry & Fix Corp. manufacturers, suppliers, or publishers may provide their own warranties. Jewelry & Fix Corp. and its Authorized Service Providers are not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-Jewelry & Fix Corp. product or part not covered by this warranty. Recovery of user data are not covered under this Limited Warranty. This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-Jewelry & Fix Corp. products; (b) to damage caused by service (including upgrades and expansions) performed by anyone who is not an Jewelry & Fix Corp. Authorized Service Provider; (c) to a product or a part that has been modified without the written permission of Jewelry & Fix Corp.; or (d) if any Jewelry & Fix Corp. serial number has been removed or defaced.